We're managing $650,000,000 in donations
for hundreds of organizations worldwide.
Here's what our customers have to say about us.
Ani, a happy Donor Tools User
I’m a 3rd party developer working with a Donor Tools client to bridge their online form with Donor Tools through the API. When I had a question about the API, I contacted support with the expectation of little service or a ton of questions about who I was and my authorization to be asking my question. I got neither. Instead I received a prompt and concise answer with the information I needed and a suggestion of a more effective way to solve my problem. This is the best customer service experience I’ve had in a while!
Marc from Public Banking Institute
I’ve been trying to punch holes in DonorTools all day, and at virtually every turn I’m pleasantly surprised. You’ve got a great eye for the UI — congratulations. I’m sold!
Robert from Rapha House International
Thanks a ton! This is literally the best customer service I’ve ever received and one of the best companies/products that I’ve ever used!
Nancy from Austin Samaritans
I always receive good and timely support from Ryan and Donor Tools. He is very eager to “fix” any problem. One of the MOST IMPORTANT elements of a technology service is good, fast, and efficient tech support – and Donor Tools provides this.
Jonathan from River City Church
Just wanted to let you know that choosing DonorTools for our church’s donor management platform in 2011 has been a big win for us. I am very happy with your product – the design is intuitive, and the support is excellent. Looking forward to seeing the product continue to develop. You guys are doing great, and I’m thankful we found your product!
Joshua from Project 58
I appreciate the quick response and I love using this product. You guys are doing a fantastic job.
Asher from Solar Gambia
Your interface is fantastic. Everything I could want, brilliantly simple. Don’t know what I’d have done without you.
Elizabeth from Turnbull Marketing Group
Man oh man are we loving Donor Tools right now. I keep asking for help because I can’t believe it’s so easy. And yet, it is easy. Wow.
Michael from Common Vision
Record fast customer service.
Spencer from Grace to the Nations
Our nonprofit started with Donor Tools in 2008 and it has absolutely revolutionized the way we record, track, and instantly respond to donations. Paypal integration is marvelous and when it first worked I sang the “Hallelujah” chorus for days!
Shana from Jump for Joel
We’re huge DonorTools fans here; can’t imagine our non-profit without you guys! Thanks for a great product (& fantastic customer service!).
Ingrid Harding from Girl Power 2 Cure
DonorTools has been an amazing addition to our admin – I can now get such a clearer picture of our donors, their past giving histories and our progress by fund! And having everything internet-based is the icing on the cake! Thank you DonorTools!
Allan Brown from Compasio
One of the biggest reasons I’ve been a proponent of DT is because I’ve never experienced a high-tech company that responds as quickly or as personally. It’s a match for the way that we operate as a small startup charity.
Nick Parsons from Mustard Seed Global Fellowship
You guys are killing it in the customer service department! Promptness and a screencast? Bravo! Keep up the good work, you have made a great impression and I will make sure to let people know about Donor Tools! Thanks!
Brian Rants from The 1010 Project
You guys are awesome! Thanks for finally giving the third sector an intuitive CRM….and some great support.
you guys are extraordinary…
We’re in full swing of our annual appeal, using DonorTools for the first time. I’m loving it. It’s so much easier than what we used last year (you don’t want to know…) I’m a fan.
Nanka Castulik from The Women’s Safe House
Thanks, Ryan. I really like the query – export to Excel way you handle special reporting. So easy. And you can do almost anything with Excel. Keeps it simple for everyone – much better than Raiser’s Edge for us small guys.
Brian Rants from The 1010 Project
Jonathan Vinson at Center Point
Thanks for all the work! Great software, great support!
Knoxville Life Church
We just started using this a couple months ago and love it! The format is so easy and is exactly what we need! Hope all is well! Keep up the good work!
South Pacific Christian Fellowship
Donor Tools is working great – it’s been the best thing for us. Just what we needed!
I love the donortools program. Now Keith can log on and get the info I input. WOW!!!
Haiti Hope Fund
Donor Tools has really streamlined everything—made it easier and faster for us to do what we do.
Eagle Ridge Retreat Center
My wife and I, who serve as administrators of Eagle Ridge Retreat Center, are very impressed with Donor Tools. She can enter information from home and I can access it at work. Very user friendly…. Thanks for creating such an easy, accessible, and impressive program. It’s exactly what we non-profits with small budgets need.
Birmingham Prayer Furnace
I personally love it, so far! I like the ability to access this data from any computer through the internet, not just on one financial admin’s computer. This approach provides improved accountability and ease of access. I’m loving it!
King’s Way Baptist Church
Thanks for your help. You guys are awesome. I’ll tell everybody I can about you guys.
Fellowship International Mission
DonorTools is shaping up to be the first solution I’ve found that will work well on the Mac and Linux platforms for individual missionaries without virtualization hurdles.
I had searched for aps like DonorTools before, and found nothing we could really use; then I recently searched again using other words–words given to me by a company that charges for this work but understood we at St. Placid Priory, a small Benedictine women’s monastery, couldn’t pay big bucks. Thanks for DonorTools, Ryan!
More Good Stuff
- 95% of our users said they’d be disappointed if they could no longer use Donor Tools.
- We’ve been compared to cupcakes and pink unicorns.
- We even use our own product.